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Switch-On Loyalty & Wallet

Management Platform

Turn customer behaviour data into a competitive edge for your Business

Switch-On by Extra Loyalty Solutions offers a 360˚ loyalty experience that best reflects your customers priorities. Customise, automate and incentivise with our omni-channel integrated platform

Helping You Build Lasting Shopper Relationships

 

Run multiple loyalty programmes for your Retail Customers, SME, Corporate Customers and for your Employees simultaneously using a single, robust platform

Our rule-based loyalty and wallet management platform Switch-On provides customer behaviour tracking from all transaction channels; embedding with data analytics to propose the right offer to the right customer at the right time and location

Personalised offer management enables upsell, cross sell, churn management and constant revenue generation

Serve 360º for all customer needs, shopping, finance, services​​

Switch-On, Omni-channel Loyalty and Wallet Platform
  • ​Customer Centric Loyalty & Wallet Processing

  • Customer 360˚ Approach

  • Cloud Based or onPrem installation

  • Ready to use API’s for 3rd party integrations

  • Integrations with other Partner Loyalty Programmes or Financial Institutions

  • Data Analytics and Decision Support

  • ExtraCampaign and Fraud Detection Engine integrated

  • Custom Clubs and Subscriptions Management

  • Coalition Programme and Multi-Brand Partitioning

  • Loyalty enabled Pre-paid, Gift and Corporate Cards

  • Gamification

Blue Smoke

Priceless customer insights...

  • Seamless Onboarding Process
     

  • Flexible Campaign Mechanics
     

  • Personalised Offers

  • Direct Communication
     

  • Flawless Customer Experience
     

  • Data Management

End-to-End Loyalty & Wallet Management Platform

Customer 360º | Realtime Transaction Processing

Image by Lia Bekyan

Consumer Focused.

Data Driven.

Efficient.

Accelerator.

Technology as a Service...

01

 

Loyalty Program

Customization

02

 

Omni-channel Customer Interaction

03

 

Rewards and Prepaid Management

04

 

Program Partners

Data Hub

05

 

Administration, Monitoring & Reporting

06

 

Customer Service

Application

Benefits for Customers
  • Receive personalised offers at the right time, on the right products and based on location

  • Access to exciting offers depending on Loyalty Segment

  • Receive surprise gifts depending on shopping behaviour

  • Access to rewards and discounts with each purchase

  • Enjoy the convenience of using your preferred channel, mobile, card or e-mail

  • Online access to loyalty accounts via Mobile or Member Portal

  • Manage personal preferences and permissions

Get Recognised | Get more | Pay Less

Benefits for Businesses

  • Personalise
    Improve customer experience  with personalised offers to achieve faster and better business results
     

  • Effective Acquisition
    Increase customer base quality and reduce acquisition costs with seamless onboarding  
     

  • Differentiate
    Better understand customers’ needs and preferences based on location, product, time and channel basis in real-time
     

  • Ease of use
    Define even the most complex loyalty programme rules without specialised knowledge or IT expertise
     

  • Be in-touch
    Communicate through multiple channels effectively at all times
     

  • Happy Customers
    Engage and reward the most dedicated clients to maximise customer satisfaction 

  • Stronger Market Position
    Shift purchasing behaviour from competitors to your own business
     

  • Lift
    Increase spending per visit
     

  • Retain
    Prevent customers from defecting  
     

  • Leverage
    Effective cross-promotions
     

  • Save
    Sharing marketing costs with other Partners
     

  • Re-activate
    Targeted campaigns to negatively migrating customers
     

  • Shift
    Make special offers on high margin products
     

  • One Single Robust Platform for All
    Run multiple loyalty programmes for your Retail Customers, SME, Corporate Customers and your Employees simultaneously 

Proven Results

@2020, Extra Loyalty Solutions Inc. - All Rights Reseved